Shipping and Delivery
Introduction
Welcome to Super Mom. These Terms and Conditions outline the rules and regulations for the use of our website, located at www.supermom-eg.com.
By accessing this website, we assume you accept these Terms and Conditions in full. Do not continue to use the website if you do not agree to all of the terms stated on this page.
Delivery times are estimates and may vary depending on availability and location.
We are not responsible for delays caused by shipping carriers or events beyond our control (force majeure).
Return & Refund Policy (14 Days)
We offer a 14-day return policy from the date of delivery.
To be eligible for a return:
- The product must be unused and in its original condition
- The product must be in its original packaging
- Proof of purchase is required
Non-returnable items:
- Opened or used products (for hygiene and safety reasons)
- Products damaged due to misuse
If your return is approved:
- You may receive a replacement or refund
- Shipping fees may not be refundable
Limitation of Liability
Super Mom shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Egypt.
You agree to submit to the exclusive jurisdiction of the courts of Egypt for the resolution of any disputes.
Contact Us
supermomeg@supermomeg.com